Tire and Wheel Damage or Wear
Normal tire wear and tear or wear-out is not covered. Tire wear is influenced by many variables such as road conditions, driving styles, vehicle weight, and tire construction. Uniform tire wear is a normal condition, and it not considered a defect. Road hazard damage such as punctures, cuts, snags, and breaks resulting from pothole impact, curb impact, or from other objects is not covered. Tire wear due to misalignment beyond the warranty period is not covered. Also, damage from improper mounting or dismounting, misuse, negligence, alteration, improper repair, accident, collision, fire, vandalism, or misapplication is not covered. Damage to sidewalls caused by automatic car washes or cleaning agents is not covered.
Damage Due to Bedliners
Owners of trucks with a bedliner, whether after-market or factory installed, should expect that with normal operation the bedliner will move. This movement may cause finish damage. Therefore, any damage caused by the bedliner is not covered under the terms of the New Vehicle Limited Warranty. The factory spray in bedliner (RPO CGN) is not covered for a loss of shine and luster or fading. Refer to the Owner’s Manual for more information on spray in bedliner maintenance.
Damage Due to Accident, Misuse, or Alteration
The New Vehicle Limited Warranty does not cover damage caused as a result of the following:
• Collision, fire, theft, freezing, vandalism, riot, explosion, or objects striking the vehicle.
• Misuse of the vehicle such as driving over curbs, overloading, racing, or other competition. Proper Vehicle use is discussed in the Owner’s Manual.
• Alteration, modification, or tampering to the vehicle, including, but not limited to the body, chassis, powertrain, driveline, software, or other components after final assembly by GM.
• Coverages do not apply if the odometer has been disconnected, its reading has been altered, or mileage cannot be determined.
• Installation of non-GM (General Motors) parts.
• Water or fluid contamination.
• Damage resulting from hail, floods, windstorms, lightning, and other environmental conditions.
• Alteration of glass parts by application of tinting films.
Important: This warranty is void on vehicles currently or previously titled as salvage scrapped, junked, or otherwise considered a total loss.
Damage or Corrosion Due to Environment, Chemical Treatments, or Aftermarket Products
Damage Caused by airborne fallout, rail dust, salt from sea air, salt or other materials used to control road conditions, chemicals, tree sap, stones, hail, earthquake, water or flood, windstorm, lightning, the application of chemicals or sealants subsequent to manufacture, etc., is not covered. See “Chemical Paint Spotting” under Things to Know About the New Vehicle Limited Warranty on pg. 16.
Damage Due to Insufficient or Improper Maintenance
Damage caused by failure to follow the recommended maintenance schedule intervals and/or failure to use or maintain proper fluids, or maintain fluids between recommended maintenance intervals, fuel, lubricants, or refrigerants recommended in the Owner’s Manual is not covered.
Damage Due to Contaminated, Improper, or Poor Quality Fuel
Poor fuel quality or incorrect fuel may cause drivability problems, such as hesitation, lack of power, stalling, or failure to start. They may also degrade functionality of critical exhaust emissions components such as spark plugs, oxygen sensors, and the catalytic converter. Damage from poor fuel quality, water contamination, or if the vehicle requires premium fuel, operating the vehicle on gasoline with a Pump Octane less than 91 (R+M)/2, may not be covered. Prohibited fuels are: Gasolines containing any methanol, MMT, an organometallic octane enhancing additive, and/or fuels containing more than 15% ethanol in non-Flex Fuel Vehicles (FFV). Please refer to your Owner’s Manual under “Fuel,” for additional recommendations, including the use of TOP TIER Detergent Gasoline. Additional information can also be found at www.toptiergas.com/index
Damage Due to Impact, Use, or the Environment
Windshield or glass cracks, chips, or scratches due to impact are not covered, Windshield cracks will be covered for the first 12 months, regardless or mileage if caused by defects in material or workmanship. Lights, lenses, mirrors, paint, grille, moldings, and trim are not covered for cracks, chips, scratches, dents, dings, and punctures or tears as a result of impact with others objects or road hazards. In addition, cracks, chips, scratches, or other damage to the face of a radio or instrument cluster from impact or foreign objects are not covered.
Third Party Externally Connected Electrical Products
This warranty does not apply to hardware or software of a third party device that is connected to the vehicle or its components, even if integrated or delivered with the vehicle. GM is not responsible for the quality or accuracy of any information, or service accessed through or from any third party device or platform. Software distributed by GM inside or outside the vehicle (including, but not limited to system software or applications) is not covered by this Warranty. GM does not warrant that connections to, from or through the vehicle will be uninterrupted or error-free. Also, the user should back-up their data and user information frequently. GM is not responsible for any loss or damage to data or information made available in connection with the use of the vehicle. In addition, this Warranty does not apply: (a) to consumable parts that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to damage caused by a third party device or service (including upgrades and expansions), or (d) to obsolescence or lack of utility with future versions of external hardware or software, including, but not limited to mobile devices.
All vehicles require periodic maintenance. Maintenance services, such as those detailed in the Owner’s Manual are the owner’s expense. Vehicle lubrication, cleaning, or polishing are not covered. Failure of or damage to components requiring replacement or repair due to vehicle use, wear, exposure, or lack or maintenance is not covered.
Items such as audio system cleaning, brake pads/linings, clutch linings, coolants and fluids, filters, keyless entry (or other remote transmitter/receiver batteries),1 limited slip rear axle service, tire rotation, wheel alignment/balance,2 wiper inserts are covered up to the first maintenance inspection period outlined in the Owner’s Manual. Any replacement at the time of, or beyond the maintenance inspection period is considered maintenance, and is not covered as part of the New Vehicle Limited Warranty. The New Vehicle Limited Warranty only covered components when replacement or repair of these components is the result of a defect in material or workmanship.
1 Consumable battery covered up to 12 months only.
2 Maintenance items after 7,500 miles.
Economic loss or extra expense is not covered. Examples include: inconvenience, lodging, meals, or other travel costs, loss of vehicle use, payment for loss of time or pay, state or local taxes required on warranty repairs, storage.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state. GM does not authorize any person to create for it any other obligation or liability in connection with these vehicles. Any implied warranty of merchantability or fitness for a particular purpose applicable to this vehicle is limited in duration to the duration of this written warranty. Performance of repairs and needed adjustments is the exclusive remedy under this written warranty or any implied warranty. GM shall not be liable for incidental or consequential damages, such as, but not limited to, lost wages or vehicle rental expenses, resulting from breach of this written warranty or any implied warranty.1
1 Some states do not allow limitations on how long an implied warranty will last or the exclusion of limitation of incidental or consequential damages, so the above limitation may not apply to you.
AN IMPORTANT NOTE ABOUT ALTERATIONS AND WARRANTIES. The Chevrolet New Vehicle Limited Warranty does not cover any damage or failure resulting from modifications, installations, or alterations to the original equipment as manufactured or assembled by General Motors. The special body company, assembler, equipment installer or upfitter is solely responsible for warranties on the body or equipment and any alterations (or any effect of the alterations) to any of the parts, components, systems or assemblies installed by GM. General Motors is not responsible for the safety or quality of design features, materials or workmanship of any alterations by such suppliers.